FAQ

• Yes, but please be aware that you may be required to pay additional duty/customs fees depending on where you are ordering from. Check with your local customs office if you have any further questions. We are not responsible for any customs fees.

When will my order ship?

• Your order will ship within 1-3 business days. But, if you place an order during a major launch/restock, please allow up to 14 business days for your order to ship.

How can I track my order?

• When you place an order, you will receive an email confirmation containing your order number. Once your order has shipped, you will then receive your tracking information, but please allow a few days for the tracking information to update. (Tracking is not available on sticker orders unless they are added to a larger order like with apparel.)

Can I change something about my order and/or cancel it?

• Once an order is made, no changes can be made. Including the item(s), and/or personal information. So please be sure of your size, color, and make sure to provide the correct address before placing an order. No cancellations are allowed at this time. 

I haven't received anything since my confirmation email?

• During processing, you will not receive any emails or updates regarding your order until your order is ready and is sent to your chosen carrier.

What happens if my order is returned due to an incorrect address?

• You will be refunded for the order in the form of a gift card, minus the shipping fee and $5 processing fee.

What’s your return & exchange policy?

• Returns and exchanges are not accepted due to limited inventory. But, if there is an issue with your order, please make sure to email ruggedattitude@gmail.com within 10 days of delivery to fix any issues & concerns. 

 

What size should I get?

• All of our apparel is unisex and true to size. We recommend sizing up one for a baggier/cozier feel if that's what you prefer!

T-shirt Sizing

Features: Unisex sizing. Tagless. Side-seamed. Shoulder taping. Crew neck

Fabrication: 100% Airlume combed and ring-spun cotton, 4.2 oz. Pre-shrunk.

Size	S	M	L	XL	XXL
Chest	18"	20"	22"	24"	26"
Length	28"	29"	30"	31"	32"

 

Hooded Sweatshirts Sizing

Features: Unisex sizing. Jersey lined hood. Flat drawcords. Pouch pocket.

Fabrication:  80%Cotton/ 20%Polyester, 7.5 oz

Size	S	M	L	XL	XXL
Chest	40"	44"	48"	52"	56"
Length	26"	28"	29"	30"	31"

 

How do I care for my T-shirts?